PRIVACY POLICY

This privacy policy sets out the nature and manner in which your personal data will be managed on the website www.novazapas.com. It is essential that you read the entire text and accept it before continuing to browse.

Transparency in all our actions is very important to us, which is why we want you to know how we manage your data and that, under no circumstances, will they be sold, disclosed, transferred, or passed on to third parties. This privacy policy explains which personal data we collect from our users and how we use it. Please read these terms carefully before providing any personal information on this website.

Minors under eighteen years of age MAY NOT register as users on www.novazapas.com without prior consent from their parents or guardians. If you are under eighteen and have accessed www.novazapas.com without informing your parents, you should not register as a user.

On this website, we respect and safeguard the personal data of our users. As a user, you should know that your rights are guaranteed.

We strive to create a safe and trustworthy website, and we want to share our principles regarding your privacy:

  • We never request personal information unless it is truly necessary to provide the services/products you require.
  • We never share personal information about our users with anyone except to comply with the law or if we have your explicit authorization to carry out the services offered, in collaboration with the necessary companies involved in the service (carriers, financial entities, etc.). In any case, the data provided to these third parties is strictly necessary for the provision of the requested service.
  • We will never use your personal data for purposes other than those outlined in this privacy policy.
  • Please note that this Privacy Policy may change due to legislative or self-regulation requirements, so we recommend users visit it periodically. It will apply if users choose to fill out any of our contact forms where personal data is collected.

www.novazapas.com has adapted this website to the requirements of Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of December 21, known as the LOPD Development Regulation. It also complies with Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, regarding the protection of individuals (GDPR), as well as with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

DATA CONTROLLER OF YOUR PERSONAL DATA:

  • Trade name: www.novazapas.com
  • Email: [email protected]
  • Activity: Online shoe sales For the purposes of the General Data Protection Regulation mentioned above, the personal data you send us through any of the forms on this website will be processed as "Website Users and Subscribers." To process the data of our users, we implement all the technical and organizational security measures established in current legislation.

PRINCIPLES WE APPLY TO YOUR PERSONAL INFORMATION

When processing your personal data, we will apply the following principles in accordance with the requirements of the new European data protection regulation:

  1. Lawfulness, fairness, and transparency: We will always require your consent for processing your personal data, either for one or several specific purposes, which we will inform you about beforehand with complete transparency.
  2. Data minimization: We only ask for the data strictly necessary in relation to the purposes for which we need it. The minimum required.
  3. Storage limitation: Data will be kept no longer than necessary for the purposes of processing. Based on the purpose, we will inform you of the corresponding retention period. In the case of subscriptions, we will periodically review our lists and remove inactive users after a considerable period.
  4. Integrity and confidentiality: Your personal data will be processed in a way that ensures adequate security of personal data and confidentiality. We take all necessary precautions to prevent unauthorized access or misuse of our users' data by third parties.

How can we obtain your data? The personal data we process on www.novazapas.com comes from:

  • Contact form
  • Newsletter subscription
  • Blog comments
  • Out-of-stock size request form
  • Purchase form

What are your rights when you provide us with your data? Any user has the right to obtain confirmation from www.novazapas.com on whether we are processing personal data that concerns them or not.

Interested parties have the right to:

  • Request access to their personal data
  • Request its rectification or deletion
  • Request the limitation of its processing
  • Object to the processing
  • Request data portability

Interested parties can access their personal data, as well as request rectification of inaccurate data or, if applicable, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the restriction of the processing of their data, in which case the data will only be retained for the exercise or defense of legal claims.

In certain circumstances and for reasons related to their specific situation, interested parties may object to the processing of their data. novazapas.com will stop processing the data unless for compelling legitimate reasons or for the exercise or defense of possible claims. As an interested party, you have the right to receive the personal data that concerns you, which you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit it to another data controller when:

  • The processing is based on consent
  • The data was provided by the individual
  • The processing is carried out by automated means.

When exercising your right to data portability, you have the right to have the personal data transmitted directly from one controller to another when technically feasible.

Interested parties also have the right to effective judicial protection and to file a complaint with the control authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of their personal data infringes the Regulation.

Why do we process your personal data? When a user navigates this website, for example, by commenting on a post, sending an email to the owner, or making a purchase, they are providing personal information for which www.novazapas.com is responsible. This information may include personal data such as your IP address, name, physical address, email address, phone number, and other information. By providing this information, the user consents to their information being collected, used, managed, and stored by www.novazapas.com solely as described in the Legal Notice and this Privacy Policy.

On www.novazapas.com, there are several ways in which you can provide personal information, and the purposes for each form are as follows (forms):

  • Contact form: We request the following personal data: Email, to respond to user requests from www.novazapas.com. For example, we may use this data to respond to your inquiry and address any questions, complaints, comments, or concerns you may have related to the information on this website, the services and/or products offered through the website, the processing of your personal data, legal texts on the website, or any other questions not subject to the terms of the contract. The data you provide will be stored on Loading's servers (provider of www.novazapas.com) within the EU.
  • Newsletter subscription: In this case, we request the following personal data: Email, to manage the subscription list, send newsletters, promotions, and special offers, provided by the user during the subscription process. There are several forms on the website to activate the subscription. Newsletters are managed by Mailchimp. The data you provide will be stored on Mailchimp's servers outside the EU in the U.S. Mailchimp is covered by the EU-US Privacy Shield agreement, the details of which can be found [here], approved by the European Data Protection Committee.
  • Blog comments: To comment on posts on the www.novazapas.com blog. In this case, we request the following personal data: Name. The data you provide will be stored on Loading's servers within the EU.
  • Purchase form: We request the following personal data: Name, Surname, Email, ID, Phone, Full address, for making purchases of products and/or services offered by www.novazapas.com. The information collected will allow us to process the shipment of the product and/or service for possible offline processing. Payment details will be collected and managed by the website's payment gateway. The data you provide will be stored on Loading's servers within the EU.

There are other purposes for which we process your personal data:

  • To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms to help ensure the confidentiality of the personal data we collect.
  • To support and improve the services offered on www.novazapas.com.
  • Other non-identifiable data is also collected via cookies, which are downloaded to the user's computer when browsing this website, as detailed in our cookie policy.

To manage our social media presence, www.novazapas.com interacts on various social networks. The processing of data by individuals who follow **www.novazapas.com**'s official pages on social media will be governed by this section and the applicable terms of use, privacy policies, and access rules of the respective social networks. We will process your data to properly manage our presence on the social network, inform you about activities, products, or services, and for any other purposes allowed by social media regulations. We will never use social media profiles for individual advertising.

User Consent for Data Sharing
The user agrees that all their personal data will be fully transferred to Aplazame from the moment they initiate the process of contracting the installment payment service offered by Aplazame when selecting the payment method. This consent also extends to third parties who may need access to the files for the proper execution of the contract.

In accordance with the provisions of the European General Data Protection Regulation (GDPR) 2016/679, www.novazapas.com will be responsible for processing the data of users of the www.novazapas.com website and its subscribers.
www.novazapas.com does not sell, rent, or transfer personal data that could identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases, collaborations may be made with other professionals. In these cases, user consent will be required, and they will be informed about the identity of the collaborator and the purpose of the collaboration. All will be done with the highest security standards.

Remarketing
The remarketing function allows us to target people who have visited www.novazapas.com previously and associate a specific audience with a specific message. Remarketing is a method used to bring users back to our website.
As a user of www.novazapas.com, you are informed that we are collecting data for this remarketing function on www.novazapas.com.


Legitimacy for Processing Your Data
The legal basis for processing your data is consent.
To contact or make purchases on this website, consent to this privacy policy is required.
Commercial offers of products and services are based on consent, and the withdrawal of this consent will not affect the execution of the subscription contract.
Contracting products and services is also subject to the terms and conditions stated in the General Conditions of Purchase, Contracting, and Use.


Data Categories
The categories of data we process are identification data.
We do not process specially protected data categories.


How Long Will We Keep Your Data?
Personal data provided will be kept:

  • As long as the business relationship is maintained.
  • Until the data is deleted upon request by the interested party.
  • For one year from the last confirmation of interest.

To Whom Will Your Data Be Communicated?
Many of the tools we use to manage your data are contracted by third parties. To provide some of the essential services for our activity, calzadosrosi.com shares data with the following service providers under their corresponding privacy conditions:

  • Google Analytics: An analytics service provided by Google, Inc., based in Delaware, USA. Google Analytics uses "cookies," which are text files placed on your computer to help www.novazapas.com analyze how users interact with the website. The information generated by the cookie regarding your use of www.novazapas.com (including your IP address) will be transmitted directly to and stored by Google on servers in the United States.
  • Hosting Ionos: IONOS Cloud S.L.U., located in Spain. More information at https://www.ionos.es. IONOS Cloud S.L.U. processes data for hosting services to www.novazapas.com.

Browsing Data
When navigating www.novazapas.com, non-identifiable data may be collected, including IP addresses, geographic location (approximate), a record of how the services and websites are used, and other data that cannot be used to identify the user. Non-identifiable data also includes browsing habits through third-party services. This website uses the following third-party analytics services:

  • Google Analytics
  • Facebook Insights

We use this information to analyze trends, manage the site, track user movements around the site, and collect demographic information about our user base as a whole.


Data Security and Confidentiality
www.novazapas.com is committed to handling and processing user personal data with confidentiality and using it only for its intended purposes. We will comply with the legal obligation to store the data and implement all measures to prevent alteration, loss, processing, or unauthorized access, in accordance with the current data protection regulations.
This website includes an SSL certificate, a security protocol ensuring that your data travels securely and integrally. In other words, data transmission between the server and the website user is encrypted, providing adequate protection on all connections.

www.novazapas.com cannot guarantee the absolute invulnerability of the Internet network, and therefore, cannot prevent data breaches from fraudulent access by third parties.

Regarding the confidentiality of processing, www.novazapas.com will ensure that anyone authorized to process customer data (including its staff, collaborators, and service providers) will be under the appropriate confidentiality obligation (either contractual or legal).
In the event of a security incident, we will notify the user without undue delay and provide relevant information regarding the security incident as soon as it is known or when the user reasonably requests it.


Accuracy and Veracity of Data
As a user, you are solely responsible for the truthfulness and accuracy of the data you submit to www.novazapas.com, exempting www.novazapas.com from any responsibility regarding this matter.
Users guarantee and are responsible, in all cases, for the accuracy, authenticity, and validity of the data provided, and agree to keep it updated. The user agrees to provide complete and correct information in the forms.


Acceptance and Consent
The user declares that they have been adequately informed about the conditions regarding personal data protection and accepts and consents to the processing of their data by www.novazapas.com in the manner and for the purposes indicated in this privacy policy.


Revocability
The consent granted for the processing and transfer of data is revocable at any time by notifying www.novazapas.com in the terms established in this policy for the exercise of ARCO rights. This revocation will not be retroactive.


Changes to the Privacy Policy
www.novazapas.com reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as industry practices. In such cases, Zapaterías Rosma SL will announce any changes on this page with reasonable prior notice before they are implemented.


Commercial Emails
According to the LSSICE (Law 34/2002 on Information Society Services and Electronic Commerce), www.novazapas.com does not engage in SPAM practices and does not send unsolicited commercial emails. In each of the forms, the user has the option to explicitly consent to receive newsletters, separate from any specific commercial information requested.

In compliance with Law 34/2002 on Information Society Services and Electronic Commerce, www.novazapas.comcommits to not sending commercial communications without properly identifying them.


Credit Cards

Credit/debit card details and personally identifiable information will not be stored, sold, shared or rented to any third parties .